Privacy Policy

Blackbase ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and share information when you use our service.

1. Information we collect

We collect information you provide directly when creating an account (name, email, phone, website), workspace content you create or upload, and technical data such as IP address, device, browser and usage events.

2. How we use information

• To provide, maintain and improve the service.
• To authenticate users and secure accounts.
• To send transactional and service-related communications.
• To comply with legal obligations.
• With your consent, to send marketing emails — you can opt out at any time.

3. Sharing of information

We do not sell your personal data. We share information only with trusted processors (hosting, email, analytics, payment providers) under data processing agreements, or when required by law.

4. Data storage and security

Data is stored in secured cloud infrastructure with row-level access controls and encryption in transit and at rest. Files are kept in private buckets and accessed via signed URLs.

5. Your rights

You have the right to access, correct, delete or export your personal data, and to object to or restrict processing. Contact us at privacy@blackbase.io.

6. Cookies

See our Cookie policy for details on cookies and similar technologies.

7. International transfers

Your data may be processed in countries other than your own, with appropriate safeguards in place.

8. Children

Blackbase is not directed to children under 16, and we do not knowingly collect data from them.

9. Changes

We may update this policy from time to time. Material changes will be communicated by email or in-app notice.

10. Contact

For privacy-related questions, contact privacy@blackbase.io.